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一、单选题（共 20 道试题，共 40 分。）V 1. ( )is medium sweet produced in Germany.
1 B) \' x& G2 b5 \0 rA. Liebfraumilch
6 E" E& R* `. w* E$ I8 g2 DB. Muscadet
2 D, X! M4 O, F2 _6 B9 BC. Rioja; {6 p4 \# d# d( Q7 W& Q z" W
D. Sauternes1 ^; J/ \" i0 H Q# o) |. o
满分：2 分
; ]3 J5 ^% A7 ]5 h2. ( )is a kind of very dry white wine produced in Central France.
v" B5 l. q0 xA. Bordeaux
: x3 F9 F+ Y8 `. \9 q% kB. Chablis# K q% ~* | @, |1 e
C. Chianti: h6 C f7 P7 t3 c9 _ T2 I
D. Lambrusco; @: @5 ^3 i D/ a& V: E+ m$ X
满分：2 分
. h& ]6 A" [0 ?3 }, K3. An unsatified guest will cost you as much as( ) times that guest's annual purchases in terms of lost patronage over five years?
2 ]8 q( ?0 b" [3 j0 T4 qA. 100
) J, g( w% V! B! F$ iB. 500
6 r4 ]' F' d ]1 @& ^8 _C. 1,000
i$ U, J5 @$ l9 p( V& u1 XD. 5,000( L8 a7 c, c0 |8 M6 e( l9 s
满分：2 分
" Z8 b% v% L5 o# O3 f |4. Dishes in Sichuan are noted for their varied and ( )flavors.
0 ?( I. i( r# Q; CA. fresh
e' p* B) k' W+ `& \8 ~" U# UB. tender
9 E* z9 Z1 N" `+ H2 g. U8 xC. heavy
5 v( C# c5 F( A# [6 l. U0 {4 LD. light4 s9 m7 m# F5 z5 j
满分：2 分
+ x4 C% [# |5 D X5. When you are in Beijing, an opportunity to sample its famous ( )should not be passed.' l i& I5 \9 K# Q8 ^( v3 T$ ]
A. kungpao chicken
& Q0 ~" e" C; j. k5 uB. sushi. x6 j6 Z) I: E+ x; _" M
C. pasta
* b( r7 @8 j1 L- vD. Peking Duck
; _( e, J% L2 G# T+ W2 e5 L 满分：2 分
6 s/ V, u8 E# z: b" i; q8 a2 w6. Nobody is ( ) touch that book.
0 \ b$ `( ?+ O2 h, ~) q# L# S& ~A. lost to, w' L. x% b" F" M
B. checked in
& C- w$ D3 Z5 a9 P( IC. allowed to
4 T' f- E, D! F% a7 D4 r4 qD. added to
2 H j2 d' I( Y- U8 }2 t$ }& p 满分：2 分
# g; ^9 e9 T9 W& ]: q7. How much does a nickel value?/ O( P6 `* t. Q
A. 1 cent
1 P7 ^. z. K/ a$ X7 } ~B. 5 cents* o- A0 m) J. G7 O1 g% x0 q" T/ G
C. 10 cents! }5 F( O! w# R C ^
D. 25 cents& q! M0 e2 V9 G4 Y% E
满分：2 分# h+ J" F% R: j
8. I have finished the work ( ) your orders.
! ?% p( h5 C* h4 G* h: N+ n2 _A. in accordance with4 C5 Q3 v$ C- ?
B. at the request of
0 [" C% I4 G7 P% I" S IC. in line with
$ F3 k% t5 z+ n! H- aD. on the basis
' E9 G% M3 t& _3 g( E 满分：2 分
+ T, m) ^# P% \9. I had no ( ) staying at home because I have no money.# T2 w" }9 ~" V' r* q' `: _
A. alternate to: m+ ~; T! u* u* X$ U
B. alternative to
5 y+ V, C6 S" \C. alternate by
; i$ J+ a1 q, u3 O1 I8 r" ?D. alternative by& u( C" R) N2 k- t( Q5 {; S" v1 @/ g
满分：2 分, P& z# N \% v# }- B
10. What does VAT stand for?
) H% A( F: B4 @* H( E$ CA. Value-Assist Tag
* g9 ?6 X5 p# _& tB. Value-Added Tax
1 E' @% F7 m/ v- VC. Value-Added Tag; u) E: e9 k& o, x1 r& G
D. Value-Assist Tax( U( c/ ~* U: O, v1 i% u O3 a0 |# p
满分：2 分6 L% _9 M0 E+ `0 D* {: _' @
11. What does CAAC stand for?
7 e* ?$ a% v1 T! qA. Civil Air&Aviation Corp.4 z% V" C& F& s* }
B. China Air&Aviation Civil3 U i: r4 Y4 ^
C. China Air Administration Corp.0 o2 T7 P; ]* V) q6 O" b; r; o/ b
D. Civil Aviation Administration of China
' d T" h0 R# g/ M ]* R5 z 满分：2 分: m6 _4 @! m4 e9 m0 h! H/ k
12. People nowadays seldom choose ( ) to travel between cities.
+ L# G8 O' m# RA. trains! V5 _( |2 l. W9 r1 P1 S0 U. N
B. planes
/ ]" v0 x. u5 ]+ [# U( z: WC. highways
3 d, b' y0 U. {' HD. water ways
% h- C+ m; E% V" V' T# I" K 满分：2 分* R% B6 a# D. @/ S' J
13. Sedan chairs are still used for ( ) purposes throughout Asia.
0 K' Q6 P; C( t0 C1 aA. ceremonial1 p! v: ]% [/ E4 F- V7 L7 C
B. religious
9 f. Z9 {( O) R+ nC. trasnportation
5 Y4 p6 W8 b* I$ }" ~ xD. efficient
! g, l0 u" D. _/ ^& W 满分：2 分' ]6 R7 _* D0 _" Y6 i* n* `6 O
14. Heavy food ( ) not ( )people who have just recovered from a stomach-ache.1 w* r7 ?6 S( I1 g
A. is…served with
) ~( U/ }3 V3 oB. is…suited for
" I& S" h, _" ^2 s" T/ L3 G8 C# eC. is…famous for" x0 ~# c8 `$ |" n$ t# T0 `
D. is adapted for
5 \) j; ?9 Z" k8 w4 D 满分：2 分
3 ^: i% ^& l. {- {5 ]15. ( )is full-bodied red wine from spain.( V* t8 |% n. I _: R [2 h9 m
A. Liebfraumilch, y" J1 h, i" M& [% N/ R
B. Muscadet
4 l0 x3 D7 o* d" R2 C$ g d7 K0 uC. Rioja. `: q. j" b, X# ~5 A% H) a
D. Sauternes
/ l+ c# `2 @' U- v6 x; x/ R* x5 K 满分：2 分; q: k% Z$ m- V) `# a& R' |
16. These shoes are comfortable ( ) pretty.
0 F/ Y! B8 N# Y- ~( l4 jA. in turn" ^( c; @ S" v# U
B. rather than" ?1 z( l* Q: t! @! S- `
C. in the best position to
" x# T( r+ N/ C4 MD. other than n* X8 s. ^" E% o7 q
满分：2 分2 ?* P. ~" A* G C0 g
17. （ ）when you are walking alone in the deep night.
- q5 B9 X( F% a4 EA. Stand treat: V7 E- E: A6 J! f: m( D
B. Stay alert
- y: z" z, n" Z7 P v) XC. End up
$ A7 {, o- n3 ]8 j( C j: GD. Serve well: [* D' W8 p6 k9 @7 j M- d
满分：2 分8 @. B8 R! ~* ]' G; x
18. "Old World" as a popular wine classification includes the following except ( ).5 r0 o7 N& m* q5 B4 K# L' M) ]
A. France
9 M$ ]4 C# A1 Q/ X8 X8 uB. Australia* w& l$ p0 ?+ [: ^
C. Portugal% Q+ {7 O# S" l6 ~, u: W
D. Italy
) h6 g8 z( J9 E5 O0 q5 C" C$ [( X 满分：2 分
1 \7 A& G0 p8 ]" S19. You may make the same mistake again if you don't ( )from the first one.
5 d1 c( a2 t( F6 H2 m$ mA. deal with
: R9 r4 p% K( V) HB. ride on
: P( A3 W( f, g, |+ T3 [3 MC. learn the lesson1 G+ E- s8 N( }3 u3 F
D. break down
* o, W3 q4 x+ Q+ i8 X5 g 满分：2 分
, D& g# Z ^7 Q20. What does PDA stand for?
* Y& A& f* c# ]$ x7 I/ w. DA. Personal Digital Assistant
3 e7 h4 _6 f1 l* q/ B9 oB. Private Digital Accessary2 j6 _( z, U: f- b4 C% {
C. Private Digital Assistant
, F5 c. B8 W% A1 y4 XD. Personal Digital Accessary
/ O$ n/ o+ b. v1 Z; s 满分：2 分
% b" y" i/ N7 H. C3 J0 w) f0 ^% o+ `# Z8 a G0 @- m
二、多选题（共 20 道试题，共 40 分。）V 1. The general manager of the hotel makes a point of explaining ( ) to all new hands.6 K2 v u1 y7 K
A. hotel's tariff
1 v! p& F% x8 @9 DB. hotel's culture
+ W7 H9 [4 n2 h& mC. hotel's income
$ G5 U. V, f" t# sD. business concept* I& M& v9 G, k* S, B1 Y
满分：2 分8 N- e m8 z5 c2 [* r, h- y
2. A comprehensive transportation system consists of ( )./ l. d; S! _5 \3 r1 [1 y) g" H+ d
A. airports
- Z: e* D: C; KB. railways
9 \4 d4 O3 C* H- [0 V# iC. highways
* y* Y2 C) K) p2 O% o" \D. water transportation1 O0 I3 N2 }4 G/ Y3 Y
满分：2 分* l- s" E0 y- F% J: u
3. Bicycles give feelings of ( ).
& B% g5 t; R( s; t3 |) Q S9 SA. luxury; S" Q! c# e" v9 V/ R- n( P1 i
B. freedom' k. B) A7 i$ ^; t) M. ^' M0 W
C. returning to nature Y @# l. P$ F2 f2 E
D. convenience
, y4 Z0 {7 Z& R4 ?% u 满分：2 分
& O1 r; t: y, j, N! v: D4. Some four-star or five-star hotels are also equipped with ( ).0 H! g* [; X/ Z% T2 I0 N2 a- A% ?
A. swimming pools
4 e4 D2 A$ d: P( U- Z: GB. bowling alleys
+ \. {" i8 Q$ n \0 YC. saunas
9 y% G: t: X1 F' a7 aD. safety-deposit boxes/ k! I8 P: [ q7 k
满分：2 分9 |4 z+ E8 f5 o6 F8 X B) ?
5. The domestic airlines radiate from Beijing to ( ).% @& d# R! e$ H7 K5 i8 d
A. all provinces
: M9 m. D# h4 H% G& w( `B. autonomous regions& c2 L8 t# `1 o W. x. r4 c
C. municipalities
; g6 ~' f' Y1 t( b1 Q) S1 SD. border and remote areas# N. }7 B- k$ V
满分：2 分* d4 {! ~9 |" `7 l6 g
6. Which of the followings are typical food in Italy？
1 A3 q5 U4 n' j1 Z4 \$ H9 k, h6 ]: N1 iA. curry beef# x6 v9 r$ E! p. A/ Q! H$ K7 ^) a
B. pasta
' e: z7 C) j, V( vC. spaghetti
) G6 t: a8 j9 a1 \8 h" XD. macaroni
6 w1 j/ k& O# E# ?1 u9 u 满分：2 分
+ h. A8 F( `: C+ Z) T7 @" S! N! T2 ~7. Which of the followings are included in Jinling Hotel？
* C1 w/ v8 \4 {! N6 U QA. Chinese Restaurant
& ~/ ]0 S6 M# a, Z5 oB. Korean Restaurant
+ C: p L2 |! @4 p. ^" gC. Japanese Restaurant& T: o: v6 f6 n" I
D. Western Restaurant. I. X1 ^0 {# s+ _: R' G1 x4 _ t, {
满分：2 分, v. ]0 q0 b8 X8 t$ F
8. The Housekeeping staff consists of ( ).7 j5 I' G* Y, n0 S
A. executive housekeeper
2 Z/ ]# z/ r) \B. deputy housekeeper
7 A' Z! s4 o3 x2 bC. floor housekeepers& e+ j' Q* E# h7 u# p* z
D. room attendants
- e5 ^* d+ B8 |' {* W0 Z 满分：2 分
$ o) h: E$ y" i& x8 V2 U1 ?9. Ocean shipping in China is divided into navigation zones as ( ).
, H b$ r( C3 {* B& C1 n; q/ E5 pA. eastern! f- S( W# A2 h. _' o6 F
B. western
8 F6 U' d4 X6 T4 {" qC. northern
, K/ S- O4 Z" C# I0 GD. southern
$ L9 M: Z, k4 k u2 x u/ w' p 满分：2 分
2 B" d8 U9 \3 E0 g6 q3 Y: u" S0 F10. As a highly organized commercial industry, hotels can be classified into ( ).7 s, t9 K$ }: @, U% o0 [- C1 r
A. commercial
2 Z5 @) u1 z* G4 Y9 J! rB. resort
( B! }$ h) t9 U" S( s6 @C. conventional
- z) P3 a) D3 J3 G1 q# C' f- ID. resident
7 G- f. e+ L8 g 满分：2 分
4 ]2 C5 Q5 ?' z* D11. What make "golden eras"of Chines cooking possible?' S9 Q; j% h) p+ K$ c/ t
A. peace
0 G/ R6 T+ r% T8 h4 EB. good weather. }$ R# C t# `0 Y
C. cooking experts
4 O+ X5 z$ z2 T. e3 \$ e' X+ VD. wise leaders6 h2 p, C9 I [8 e
满分：2 分
, ]9 i# T1 H4 W% a V6 P12. A delightful and delicious meal creates ( ).
/ E& }2 X7 \! @( v- OA. happiness
: [& `& A1 h: c6 cB. harmony
! Q4 l+ f, X, v# Y6 G! n4 a: AC. mental well-being; U: [. |) p. G/ M% B; }" e! f8 J4 W
D. physical well-being+ i9 o0 @7 K1 [( A; t
满分：2 分
' P" B& u, q& j) t# j6 b/ u13. Transportation means in ancient China included ( ).) W* V9 S+ f9 ]. [( {2 O* v. |
A. traveling on foot+ c2 B- `! ?/ v, w0 Q9 B
B. riding horses
/ n- h+ h' v& }( ?+ E* }% O% s& [C. man-carried sedan chairs
! D+ U5 q. L* y" D6 ]8 I( U5 v) u9 DD. oxcarts
- ~" t% C: N% u4 A 满分：2 分& Y) v( b& S8 t1 \! g: k8 S' @
14. If staff react defensively to a complaint, they will lose ( ).
7 t. H, b3 O$ c5 _# \5 rA. promotion
; e! X9 o4 w0 M* ]; WB. guest's patronage' T& c8 `7 R2 e5 C2 s
C. job1 V- A7 i; r6 @2 i! p( n6 ?( U
D. chance to learn
% K' ^$ S2 H/ V4 z/ O Z; V 满分：2 分1 A+ R9 {5 p: \9 r1 l: ?0 x
15. In China, passenger trains, as to classes, are divided into ( ).2 a+ x. v( G8 H/ e2 V+ c9 P
A. soft seat
0 D o9 v9 {7 {8 XB. hard seat5 e( h4 O k% L8 |7 m
C. soft couch
+ ?8 `$ I6 F) a/ Z; tD. hard couch
+ s. c6 y4 r$ N 满分：2 分
' B0 `( _" h2 `% e8 a5 G4 o16. Pasta is a(n) ( )cuisine, while sushi is a ( )cuisine.6 r4 Y( ^3 y) r6 G3 f
A. Japanese& c+ c$ f" A* M: y
B. Indian
2 x. ?- A2 S( ]3 |- U' y, OC. Mexican
3 u1 C% {" ~6 E% D2 [' jD. Italian. Z. q) `; c# q) Z# Z
满分：2 分2 q2 ?5 l! n) q W }8 _
17. Member benefits of online reservation include ( )! m9 g' r- a( i/ p( {, ^* v
A. free7 {4 [& F+ P% @) i; F4 O O
B. convenience
* f, t. G( N7 a* f9 _- O/ Q, V& T5 ^C. an array of choices6 X! j8 z* b# s5 d7 o: ]7 V
D. member rewards
; N: A( r0 T( a( C* P: v4 }) g 满分：2 分
" U* W/ p: L6 u$ \. v( o2 p18. Buses in urban areas normally operate between ( )in the morning and ( ) at night daily.
' D9 u- B1 x; R, A0 w# v e( `A. 5:00
R# G& ?5 U) `5 e& B9 I$ ~B. 6:00
" s$ l7 ]4 k' j4 N6 s! eC. 22:005 {/ |6 \6 i7 B) p& G8 B; z0 N
D. 23:00* g+ [& @7 r0 K% ?1 u' A
满分：2 分1 r+ x$ _) }* t; m0 D6 R/ d% ^7 r
19. Which of the followings are mentioned as Fomous Hotels in the textbook？( f7 L/ X5 `9 b/ d# ^+ \
A. Jinling Hotel
4 I! s& f0 g% `3 ?: D- s% [4 zB. Crown Plaza Beijing" w% Y, v& \1 o; ~$ n- o3 A
C. Crown Plaza Shanghai
( e* `8 K3 U8 F/ }4 x& _D. Holiday Inn8 w5 {0 }' `. G! B, k
满分：2 分. r& M- n2 ~/ K, t$ ^9 w3 L0 x. n
20. The operation of railway transportation has been greatly improved in ( ).
1 ]0 o6 H, Z7 O' PA. running speed9 _! c( z& Q0 u' C8 M6 G# v7 |
B. transportation capacity
- Q1 s; a0 J P1 a2 K1 WC. travel service
5 o7 W, I8 a1 p9 g" M, b* PD. labor cost
2 i- t2 ?7 ~$ ]. r1 f& \ 满分：2 分 6 Z- C' p0 w3 w" t' |
0 x# v1 \- }! J9 m4 c
三、判断题（共 10 道试题，共 20 分。）V 1. If you try, you can win all complanit-makers.# Q8 p5 E! k( e
A. 错误
7 m4 b: ~/ C" H6 i* h( ]2 @2 eB. 正确" d Z' H$ r0 o' X
满分：2 分0 T9 C! n$ A! A6 N. _& G& P0 V
2. Most people handle complaints poorly because they have never learned what go do (and not to do) when confronted with a dissatisfied diner.
9 i( ^ b6 x% c! {A. 错误3 I" D. m& c2 y) h
B. 正确
) {& y7 v8 z4 V 满分：2 分
# Q7 a* e' D, [+ B/ M3. During the early Middle Ages inns were not so important as they are today.
3 J- w) Z# p ~A. 错误
8 d0 x) s+ K1 o$ ~- @1 \3 `5 \1 _B. 正确
+ N+ x e4 y( |' E/ v* | 满分：2 分
' U% Y" T) A/ F; h4. Many slow lines have been changed to "leaving in the morning and arriving at evening".
# D \, w: u$ X' ?/ NA. 错误. [6 d3 d; Z+ S5 P5 Y
B. 正确4 D9 `5 w) X; C. n2 [ w
满分：2 分
- H+ H- _+ D8 |' x5. Like Call-Ahead Seating, the new Click-Ahead Seating requires labor involving service.
) ]+ U' Z/ s4 E. c; `* b! sA. 错误0 P& z3 y2 l$ ^3 L4 r3 F
B. 正确6 B( v0 L" g/ `! s: H5 ^) y: D
满分：2 分. t+ a7 z2 w6 K0 q! S
6. Rickshaws can still be seen in almost all cities in China.
$ O" N! E! ^& k) H: xA. 错误
9 ^- ]0 E% ]+ K. H" H& _B. 正确
1 h5 a7 v9 g |8 v9 I 满分：2 分
# |/ B3 @! N0 p2 Q9 e1 Y5 F7. All kinds of hotels charge high rates.
0 D+ b, [4 ~# d) e; SA. 错误8 f) c4 K, f7 @# A& b0 Z1 z9 C
B. 正确1 v) @( ?4 g6 Z. v1 D) z
满分：2 分
; T8 d& f: L3 i' q& ~# M+ |8. Based on imperial court and Shandong cuisines, Guangdong food enjoys an age-old reputation.+ p4 `, L: {2 A
A. 错误! Q# s& d# h/ K
B. 正确
+ |- Y2 r# w7 t4 j2 w 满分：2 分. w$ [: K" s! n: \, L
9. In the past, taking a train in China was as comfortable as it is today.
9 {- a/ m8 Y1 w5 V& n0 a+ GA. 错误
7 N* r: _" y C0 U6 x6 n) ]9 GB. 正确, |' `! y0 ]4 H! Z3 r& F4 \
满分：2 分
8 p# \6 B1 j1 m- C9 s7 P% S10. The person who issues the invitation in the first place will eventually end up paying., q& ^8 D0 W$ V2 X
A. 错误
. ?# L. d$ q7 L8 {3 {B. 正确
: b% _9 d1 p; {0 T4 n- i 满分：2 分
4 X* m: m& t8 K( O3 A: q" v
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